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How to use the rating block

Learn everything you need to know to use the rating block in your forms.


When to use

Use the rating block to let your respondents select a rating on the scale you provide them. The scale can have various shapes (like stars, hearts, thumbs) and various steps.

Demonstration of three rating blocks with different shapes and steps.

How to use

Add a new block to your form and then select the question type Rating. You can now customize this block to your needs with the following features.

Basic features

Each question block has basic features to present the block the way you need, for example Name, Description and Help text. And most of the question blocks have common options, like the Required and Exportability options.

More information about these basic features can be found in the help article about our form builder.

Additional features

On top of those basic features, the rating block has the following advanced options:

  • Shape

    By enabling the Shape feature, you can select the shape of the rating elements. You can choose from the list of shapes we provide.

  • Steps

    By enabling the Steps feature, you can determine the scale of your rating question. For example from 1 to 5, or from 1 to 10.

Advanced options of the rating block.

Branch conditions

Logic is important to make your forms smart and conversational. The rating block can work with the following branch conditions to help you with that:

Basic conditions

  • Match the rating value selected.

Evaluate conditions

  • When value is equal to your filter;
  • When value is lower thanyour filter;
  • When value is higher than your filter;
  • When value is between your filters;
  • When value is specified;
  • When value is not specified.

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