Check your plugin version
First of all, check which version of the Tripetto plugin you're on. You can find which version you're on the Plugins section in your WP Admin. Check our article on updating the plugin if you're not on the latest release version.
Next, check if the required databases are inside your WP instance (it depends on your config how to access your database admin). Check if the following tables exist:
If not, please contact us, so we can help you with solving this.
WordPress offers lots of plugins, so we can't prevent all conflicts with other plugins, as everybody uses a different set of plugins. Based on some user feedback we are aware of conflicts with the following (type of) plugins:
This plugin might block the Tripetto plugin to submit data.
To solve this, enable the
Learn modeinside the Wordfence plugin and then complete a Tripetto form in your WP site. Wordfence then learns that Tripetto wants to send data. After that you can disable the
- Optimize, minify and bundle plugins
All of these type of plugins might mess up some scripts of the Tripetto plugin.
To solve this, in most plugins you can exclude the Tripetto scripts from the plugin, preventing it to influence the Tripetto scripts. How to do this, depends on each particular plugin.