How to set a follow-up based on respondents' answers
As we stated in our article on smart forms, making your forms listen and react to your respondents will improve the completion rate. In this article we will show several ways on how to do this.
There are several simple ways to listen and react to the answers your respondents, for example:
- Based on a single selection from a list of options (i.e. single choice buttons, radio buttons, or dropdown);
- Based on a multiple selection from a list of options (i.e. multiple choice buttons, or checkboxes);
- Based on a (un)checked checkbox;
- Based on a yes-no decision;
- Based on a rating match;
- Based on a date match;
- Based on a text match (exact or contains);
- Based on a number verification (equal, lower, higher).
For each condition you want to make your form smart, you can create a branch. And as soon as you're going to use branches, the visual form builder comes in handy, because this will help you to visualize the flows and decisions in your forms. Branches are plotted in the horizontal direction in the form builder.
More logic possibilities
The logic described in this article is just a simple example of a branch based on a question block, but the possibilities of branches are limitless, as you can see in this article.
We have made several video tutorials on how to use logic. These tutorials show multiple applications of logic, from simple logic, to pretty advanced (but still understandable) logic.