How to set a follow up based on respondent's answers

As we stated in our article on smart forms, making your forms listen and react to your respondents will improve the completion rate. In this article we will show several ways on how to do this.

The concept

There are several ways to listen and react to your respondents, for example:

  • Based on a single selection from a list of options (i.e. single choice buttons, radiobuttons, or dropdown);
  • Based on a multiple selection from a list of options (i.e. multiple choice buttons, or checkboxes);
  • Based on a (un)checked checkbox;
  • Based on a yes-no decision;
  • Based on a rating match;
  • Based on a text match (exact or contains);
  • Based on a number verification (equal, lower, higher).

For each condition you need to make your form smart, you can create a branch. And as soon as you're going to use branches, the visual form builder comes in handy, because this will help you to visualize the flows and decisions in your forms.

Video tutorials

We have made several video tutorials on how to use logic. These tutorials show multiple applications of logic, from simple logic, to pretty advanced (but still understandable) logic.

Video tutorial on simple logic
Video tutorial on branch logic
Video tutorial on advanced logic

More in-depth tutorials

You can have a look at all our help articles for more in-depth (video) tutorials to get the most out of Tripetto. Or have a look at our YouTube channel for all videos.

Use these helplines if you have any questions, problems or requests